Jessica Joute is a FLO Case Manager at Youth Space. Jessica has completed a Master of Social Work and Master of International Community Development from University of South Australia and Victoria University. Jessica is very passionate about empowering others and providing support to those in need. Jessica uses her expertise in social work and community development to create customised plans for each individual based on their unique circumstances and needs. Prior to her work at Youth Space, Jessica worked as a technician at Apple where she gained valuable experience in customer service, communication and problem-solving. This has taught her how to effectively communicate with people of all ages and backgrounds which has proven invaluable in her work as a case manager.